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SHIPPING POLICY

Last updated: June 15, 2026

1. Company Pampino | Leopold Fischbacher Sonnengarten 3, 5700 Zell am See, Austria Email: fischbacher.designsupport@gmail.com

2. Shipping Destinations We ship to Austria, the European Union and the United States.

3. Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

4. Estimated Delivery Times

  • 7-14 buisness days

Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

5. Shipping Costs Shipping costs are calculated at checkout based on destination and order weight. Free shipping may be available for orders above a certain threshold as displayed on our website.

6. Customs and Import Duties For shipments to the US, customs duties and import taxes may apply and are the responsibility of the customer. Pampino is not responsible for delays caused by customs authorities.

7. Tracking Once your order has shipped, you will receive a confirmation email with a tracking number where available.

8. Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at fischbacher.designsupport@gmail.com and we will assist you promptly.

9. Contact fischbacher.designsupport@gmail.com Pampino, Sonnengarten 3, 5700 Zell am See, Austria